Care Central - In-home Assistance | Kingsport, TN

Senior Care Solutions

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Companionship

Call 423-288-7969 to arrange your FREE consultation.

If you decide to retain our care services after our initial no-obligation meeting, we will clearly outline what you have selected in a service agreement. This agreement ensures that everyone involved has a clear understanding of the care and the cost. A client may cancel the contract at any time.

Do I need to sign a contract?

Do you complete background checks on all of your caregivers?

Yes, once a caregiver applicant gets through the first stage of the interview process, we do a criminal background check and drug screening before moving forward.

Find answers

to your questions

about Care Central.

Do you fully employ all of your caregivers?

Yes, all of our caregivers are employees of Care Central.

Do you provide your caregivers with worker's compensation?

Yes, since all of our caregivers are fully employed we take care of worker's compensation insurance. This eliminates burdensome paperwork families would be faced with if they were to hire someone directly or through an agency that does not fully employ their caregivers.

Are your caregivers bonded and insured?

Yes, all of our caregivers are insured and bonded for your peace of mind.

Do you withhold social security, federal, state, and local taxes?

Yes, since all of our caregivers are fully employed we take care of Social Security and all income tax withholdings. This eliminates burdensome paperwork families would be faced with if they were to hire someone directly or through an agency that does not fully employ their caregivers.

How do you train your caregivers?

All of our caregivers participate in an on-going training program to ensure client safety and well-being.

When do I get to meet the caregiver?

After the initial meeting we will work with you to select the right caregiver that best suits your unique care needs.

Does the Care Central office have a supervisor on call at all times?

Yes, we have a trained supervisor on call 24 hours a day 7 days a week, including holidays.

What type of records do you maintain in the home?

A daily log of activities will be maintained for the client and family.

Are your services available in nursing homes, hospitals, or assisted living facilities?

Yes! Care Central caregivers are available to provide assistance to clients of nursing homes, hospitals, and assisted living facilities, for long or short-term assignments.

Will insurance pay for services?

Services are typically private pay, long term care insurance, or paid for by home/community based service agencies. Long term care insurance will normally pay for our services, and we will verify benefits prior to start of service. We also provide home care services through the Veteran’s Administration. Medicare does not cover non-medical homecare at this time.