Senior Care FAQs
- FREE In-Home Consultation- Highly Trained Caregivers- Fully Bonded and Insured
Frequently Asked Questions About Care Central Senior Care Solutions
- Do I need to sign a contract?
If you decide to retain our care services after our initial no-obligation meeting, we will clearly outline what you have selected in a service agreement. This agreement ensures that everyone involved has a clear understanding of the care and the cost. A client may cancel the contract at any time.
- Do you complete background checks on all of your caregivers?
Yes, once a caregiver applicant gets through the first stage of the interview process, we do a criminal background check and drug screening before moving forward.
- Do you fully employ all of your caregivers?
Yes, all of our caregivers are employees of Care Central Senior Care Solutions.
- Do you provide your caregivers with workers' compensation?
Yes, since all of our caregivers are fully employed we take care of workers' compensation insurance. This eliminates burdensome paperwork families would be faced with if they were to hire someone directly or through an agency that does not fully employ their caregivers.
- Are your caregivers bonded and insured?
Yes, all of our caregivers are insured and bonded for your peace of mind.
- Do you withhold Social Security, federal, state and local taxes?
Yes, since all of our caregivers are fully employed, we take care of Social Security and all income tax withholdings. This eliminates burdensome paperwork families would be faced with if they were to hire someone directly or through an agency that does not fully employ their caregivers.
- How do you train your caregivers?
All of our caregivers participate in an ongoing training program to ensure client safety and well-being.
- When do I get to meet the caregiver?
After the initial meeting, we will work with you to select the right caregiver that best suits your unique care needs.
- Does the Care Central Senior Care Solutions office have a supervisor on call at all times?
Yes, we have a trained supervisor on call 24 hours a day 7 days a week, including holidays.
- What type of records do you maintain in the home?
A daily log of activities will be maintained for the client and family.
- Are your services available in nursing homes, hospitals, or assisted living facilities?
Yes! Care Central Senior Care Solutions caregivers are available to provide assistance to clients of nursing homes, hospitals, and assisted living facilities, for long or short-term assignments.
- Will insurance pay for services?
Services are typically private pay, long-term care insurance, or paid for by home / community-based service agencies. Long-term care insurance will normally pay for our services, and we will verify benefits prior to the start of service. We also provide home care services through the Veteran’s Administration. Medicare does not cover non-medical home care at this time.
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